Product Questions

  • Yes!

    For a custom 3-Pack:

    1. Add 3 x Singles to cart
    2. Use discount code CUSTOM3 at checkout for a 10% pack discount

    For a custom 5-Pack:

    1. Add 5 x Singles to cart
    2. Use discount code CUSTOM5 at checkout for a 20% pack discount

    Please note discount codes cannot be stacked.

  • • Give the pin on the top of the device a firm pull and face it toward your intended target.
    • The Alarm will emit a piercing 130db siren and the LED light will flash.
    • To stop the Alarm, replace the pin in the top of the device.

    If you're testing your alarm, place a finger or thumb over the speaker on the back of the Alarm to save your ears.

  • Every Ashley Alarm purchase includes:

    • Ashley Alarm(s)
    • Strong, Solid Silver Keychain(s)
    • Directions

  • Ashley will last for 2 years on standby. This is double the industry standard.

    When activated the Alarm will emit both light and sound continuously for over an hour, reducing to just 108db after 1 hour.

  • To replace Ashley's alarm is quick and painless:

    • Twist the pin on the top of your alarm both ways to release the front and back
    • Remove the two internal screws
    • Replace the two CR2032 batteries
    • Replace the two screws
    • Snap the two sides of the alarm back together

    Alternatively, post your alarm back to us and we'll replace your batteries for you.

  • Have you ever stood outside and felt the need to duck when a LOUD jet flew low overhead?

    That was 130db.

  • More than bright enough to disorientate a potential threat and give you vital seconds to evade an attack.

  • Ashley is available exclusively from our website only.

  • Ashley accepts Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay, PayPal, PayPal Credit, and PayPal Pay in 3.

Shipping information

  • We currently deliver throughout the UK, Europe, Australia and the USA.

    We're updating our list of destinations all the time so please check at checkout for the most up to date shipping information for your country.

    Please note that while we do ship orders outside of the United Kingdom, international orders can be tricky as customs rules vary widely from country to country. By placing an international order, you understand that you are solely responsible for any and all customs, taxes, tariffs, or any other costs which this order may incur and we cannot issue a refund for any inability to receive the package after we have sent it out.

  • UK - On all orders of £30 or more. (2+ alarms)

    International (Europe, USA) - On all orders of £70 or more. (5+ alarms)

  • United Kingdom

    Free on UK orders of £30 or more (2+ alarms).

    For UK orders under £30, shipping is just £2.99 with all orders delivered by Royal Mail.


    Free on European/USA orders of £70 or more (5+ alarms).

    For international orders under £70, shipping is calculated live at checkout by our carriers.

  • We make every human effort to dispatch all orders placed before midday on the very same day.

    All orders are dispatched from the UK and delivered in 1-4 days by Royal Mail.

    International orders take 2-11 days typically.

    We do offer an Express Delivery option at checkout.

    All live time frames can also be seen at checkout.

  • Right here from our office in Hampshire, England. We post all orders via Royal Mail.

  • We'll email and/or send you a text message when your order has been dispatched.

  • Yes! Your dispatch confirmation email and/or text message will contain all tracking/delivery confirmations.

    Please allow 12 hours for this information to go "live" before reviewing your order status.


  • Absolutely. All Ashley products come with a one year warranty from the date of purchase.

  • The warranty covers any operational product defects for up to one (1) year from the date of purchase.

    The warranty does not cover damage due to wear and tear, malicious or intentional damage, water damage, battery replacements, and/or theft.

    We will however offer a battery replacement program for a small additional fee should you ever require it. However, you're also completely able to change your own batteries by following the instructions in our FAQ.

Returns & exchanges

  • If you need to process a return for any reason, email us within 30 days of delivery and we'll be happy to help arrange a return for you.

    No questions asked, although we truly would welcome your feedback so we can continue to improve.